SHIPPING INFORMATION

General

Due to our automated system, orders are automatically submitted to our Otter Distribution Center in the state of Colorado as soon as they are submitted online. We are experiencing significant delays in our support services due to measures taken to reduce the spread of COVID-19. At the moment, we are exceeding a 72 hour response time and in some cases longer. Please note, we are unable to cancel or modify orders placed online. We appreciate your patience and understanding.